Our COVID-19 Protocols
Here’s what we are doing to ensure your safety, as well as the safety of our staff.
- We are limiting the amount of patients that enter our office each day to 3.
- All patients will be given a mask upon entering the building.
- A temperate check will take place before entering the building.
- As a premier medical practice, we have always practiced proper sanitization of our work environment and staff, well before COVID-19
What we kindly ask of you:
- If you have ANY symptoms of COVID-19 to please let us know before you procedure so we can re-schedule you for a later date.
- If you have had any contact with a person who has been diagnosed with COVID-19 within the past 14 days, you must let us know.
- You verify that you have not traveled outside of the United States in the past 14 days.
- You verify you have not traveled domestically within the United States by commercial airline, bus, or train within the past 14 days.
We understand these measures may seem a bit strict, but at this time, our goal is to keep you, as well as our staff, safe and healthy.
We are now operating out of Warwick, RI and Worcester, MA with limited capacity and will be following all health guidelines by the state and government.
We are happy to announce, as of today, we have been cleared by the State of Rhode Island Dept of Health to perform procedures at our Warwick, RI office. We are practicing all safety precautions recommended by the CDC and state and federal guidelines, this includes social distancing. In addition, we are providing masks to patients as well.
We are still accepting patients at limited capacity and doing everything to ensure the safety of our staff and patients at this time. The virtual consultations have been a huge success and widely accepted by all of you. We have had a great response and people have been very thankful that we are providing this service. We are thankful to have all of you.
For the people who have been asking, yes, we are still open and have surgical slots available. Gov. Baker has asked all non-essential businesses to close. However as a medical practice, we need to remain open to care for our follow ups, post ops, and staple removals. If we were to turn these patients away, they would need to go to the hospital for their needs, and right now, that is the last place that needs more patients. Our goal is take care of all of our patients and we will continue to do so with a limited capacity schedule. We will continue to monitor all updates and abide by all orders issued by the state and government as they develop. Virtual consultations are still available.
The environment in which we live and work is changing rapidly every day. As we continue to monitor the COVID-19 outbreak, and the instructions from our State and Federal officials, as well as the advice from medical experts, we have made the decision to take parts of our practice “virtual” in response. For anyone wanting a consultation, we will be offering phone, FaceTime, or Skype as an option now. We will work with you to give you the same experience as you would if you were sitting in one of our offices.
Please keep in mind, that while our offices are kept extremely clean and sanitized, we understand some people are just not comfortable with going out right now. All of our procedures are still being conducted at our private building in Worcester, MA. Only our patients and staff are on the premises each day. We do not share this building with any other businesses.
All voicemail, web submissions, and emails will be responded to promptly. While we all work through this extremely difficult time, we are still conducting business as usual. We know that many people are working from home currently and are not venturing out to the normal public activities they once did. On a positive note, not traveling and working from home creates a unique opportunity for many patients to now have their procedure and not worry about the recovery period.
We understand that this is an extremely stressful time, and that all of you are feeling the impact of this world wide health emergency. We hope and pray that you and your families remain healthy and that this crisis passes with less than predicted adversity.
-The DiStefano Staff