At DiStefano Hair Restoration Center, we guarantee patient satisfaction with all of our hair
transplants. Approximately 92-95% of all the transplanted hair is expected to grow. If a patient,
after completing an in person follow-up visit at 9 and 15 months, is unsatisfied with his or her
hair transplant we pledge to replace any graft that did not grow at no charge to the patient. We
have less than two percent of patients each year who redeem this guarantee. The vast majority of
patients are very pleased with the results. If recommended, you will need to be on a hair
maintenance therapy such as Propecia, Platelet Rich Plasma Therapy, or Low Level Laser
Therapy, in order to qualify for this guarantee.

Sincerely,
Mark S. DiStefano, M.D.
Christian G. Heinis, M.D.